Program Type: SMS Marketing Program
Purpose: To provide our patients at Jakob Endodontics with relevant, personalized SMS communications, including updates, direction, post-op instructions, and appointment confirmations/reminders.
Frequency: Users will receive periodic text messages depending on their preferences. The frequency can vary but will not exceed 10 messages per month.
Opt-In Process: Users opt into the SMS program by providing their phone number through an online form or another designated method, explicitly consenting to receive SMS communications.
Opt-Out Process: Users can opt-out at any time by texting “STOP” to any SMS message or through their account settings on the website.
Phone Number: The primary information required to send SMS messages.
First Name and/or Last Name: For personalized communication, if users provide this information.
Email Address (if applicable): Used for account-related or service updates, not required for SMS program participation.
Online Forms: When users subscribe to the SMS program, they are required to provide their phone number (and possibly email and/or name).
Tracking Technologies: Cookies or tracking tools may be used on our website or app to collect information for personalization purposes.
Facilitate SMS Communications: To send order updates, promotional messages, and other relevant notifications to users.
Personalize Content: To tailor messages based on user preferences, behavior, or prior interactions with our services.
Improve User Experience: To analyze user interactions and refine the SMS program for better service.
Encryption: All personal data is encrypted during transmission and storage.
Access Control: Only authorized staff can access personal information based on necessity.
Data Retention: Personal information is retained as long as necessary for the purpose it was collected and as required by law.
Data Protection: We implement industry-standard security protocols to prevent unauthorized access, loss, or misuse of personal data.
Access to Data: Users can request access to their personal data at any time by contacting customer support.
Modification of Data: Users can update their contact details or preferences through their account settings.
Deletion of Data: Users can request deletion of their personal data by contacting customer support or following opt-out instructions in the SMS messages.
Opt-Out Instructions: Users can opt-out of receiving SMS messages by replying “STOP” to any message or updating preferences through the account management interface.
Clear Consent: Users must explicitly opt-in to the SMS program, confirming they are aware of the types of messages they will receive.
TCPA Compliance: We adhere to the Telephone Consumer Protection Act (TCPA) and other applicable regulations to ensure that all SMS messages are sent with the user’s prior consent and do not violate any restrictions related to robocalls, automated dialing systems, or unsolicited marketing communications.
Emergency/Transactional Messages: We may send urgent or transactional messages, such as order confirmations or service updates, even if the user opts out of promotional messages, as these are necessary for the service.
For questions regarding your personal data or SMS program preferences, please contact us at:
Phone: 561-990-3636
Email: [email protected]
Website: https://jakobendodontics.com/
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
